Cookie Policy | Cooee Tours Australia

Last updated: 2 March 2026

This Cookie Policy explains how Cooee Tours Australia (ABN registered, operating via www.cooeetours.com.au) uses cookies, web beacons and similar tracking technologies when you visit our website. We are committed to being transparent about the data we collect and how we use it to improve your touring experience.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to the site owners. Cookies may be set by the website you are visiting ("first-party cookies") or by third parties whose services appear on that page ("third-party cookies").

Similar technologies — including pixel tags, web beacons and local storage — may also be used on our site. For the purposes of this policy, we refer to all such technologies collectively as "cookies."

2. How We Use Cookies

Cooee Tours uses cookies to ensure our website functions correctly, to understand how visitors interact with our pages, to remember your preferences (such as your preferred tour region or language settings), and to deliver relevant advertising where applicable. The specific types of cookies we use are outlined below.

3. Types of Cookies We Use

Category	Cookie Name	Purpose	Duration
Essential	session_id	Maintains your session while browsing our tour pages and booking forms.	Session
Essential	csrf_token	Security token that protects enquiry and booking forms from cross-site request forgery.	Session
Essential	cookie_consent	Stores your cookie consent preferences so we do not ask you again.	12 months
Functional	preferred_region	Remembers your preferred touring region (e.g. Queensland, Victoria, New Zealand) for a personalised browsing experience.	6 months
Functional	recent_tours	Keeps track of tours you have recently viewed so you can easily return to them.	30 days
Analytics	_ga / _gid	Google Analytics cookies used to distinguish unique visitors and track page views, helping us understand which tours and destinations are most popular.	Up to 2 years
Analytics	_gat	Google Analytics throttle cookie used to manage the rate of requests to our analytics service.	1 minute
Marketing	_fbp	Facebook pixel cookie used to deliver and measure the performance of advertising campaigns for our tours on Facebook and Instagram.	3 months
Marketing	_gcl_au	Google Ads conversion tracking cookie used to measure the effectiveness of our Google advertising campaigns.	3 months

4. Third-Party Cookies

Some cookies on our website are placed by trusted third-party services that we use to enhance your experience and measure the performance of our site. These include Google Analytics for website usage statistics, Google Ads and Facebook (Meta) for advertising measurement, and embedded content from platforms such as YouTube or Google Maps when displaying tour itineraries and destination videos.

These third parties may use the information collected through their cookies in accordance with their own privacy policies. We encourage you to review those policies directly. Cooee Tours does not control the cookies set by third-party services.

5. Managing Your Cookie Preferences

You have several options to control or limit how cookies are used when you visit our site.

🌐 Browser Settings

Most web browsers allow you to manage cookie settings through their preferences or settings menu. You can choose to block all cookies, accept only first-party cookies, or be prompted each time a cookie is set. Please note that disabling essential cookies may affect the functionality of our website, including your ability to submit tour enquiry forms.

📊 Opting Out of Analytics

To opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-out Browser Add-on. This prevents the Google Analytics JavaScript from sharing visit activity data with Google Analytics.

📢 Opting Out of Advertising Cookies

You can manage your ad personalisation settings through Google Ads Settings and Facebook Ad Preferences. You can also visit the Digital Advertising Alliance opt-out page to manage cookies from participating advertising networks.

📱 Mobile Devices

On mobile devices, you can manage cookie preferences through your device's browser settings. Additionally, both iOS and Android offer system-level controls to limit ad tracking. On iOS, navigate to Settings → Privacy & Security → Tracking. On Android, go to Settings → Privacy → Ads.

6. Your Rights Under Australian Privacy Law

Cooee Tours operates in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). While cookies themselves are not directly regulated by the Privacy Act, any personal information collected through cookies is handled in compliance with these principles. You have the right to access, correct, or request deletion of personal information we hold about you.

If our website is accessed from the European Economic Area (EEA) or the United Kingdom, we also respect applicable obligations under the General Data Protection Regulation (GDPR) and the UK GDPR, including obtaining consent before setting non-essential cookies.

7. Data Retention

Cookie data is retained only for as long as necessary to fulfil the purposes described in this policy. Session cookies are deleted when you close your browser. Persistent cookies are retained for the durations specified in the table above, after which they expire automatically. Analytics data derived from cookies is retained in aggregated, anonymised form and is not linked to personally identifiable information.

8. Changes to This Policy

Cooee Tours may update this Cookie Policy from time to time to reflect changes in our practices, new technologies, or regulatory requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we use cookies.

9. Related Policies

This Cookie Policy should be read in conjunction with our Privacy Policy and our Terms and Conditions, which provide further detail about how we collect, use and protect your personal information when you interact with Cooee Tours.

In summary: We use cookies to keep our site working, understand what tours you love, remember your preferences, and (with your consent) run relevant advertising. You are always in control and can manage your preferences at any time through your browser settings.

Questions About Our Cookie Policy?

If you have any questions or concerns about how Cooee Tours uses cookies, our privacy team is happy to help. We're based in Brisbane, Queensland and aim to respond within two business days.

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