Legal Notices

This website is owned and operated by:

• Trading name: Cooee Tours
• Legal entity: Waggie Group Pty Ltd
• ABN:
  Note: ABN to be confirmed — contact Waggie Group to verify the registered ABN before publishing this page.
• Principal place of business: Brisbane, Queensland, Australia
• Phone: +61 409 661 342
• Email: bookings@cooeetours.com.au
• Website: www.cooeetours.com.au

Cooee Tours is a Brisbane-based tour operator providing day tours, multi-day coach holidays, private charters, group transport, and accessible travel services across Australia and New Zealand.

By accessing and using cooeetours.com.au, you agree to the following terms:

• This website is provided for informational and booking purposes only. Content is subject to change without notice.
• You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others.
• We reserve the right to modify, suspend, or discontinue any part of this website at any time without notice.
• Tour availability, pricing, itineraries, and inclusions displayed on this website are indicative and subject to change. Confirmed details are provided at the time of booking.
• All bookings made through this website or our booking platform (cooeetours.rezdy.com) are subject to our Terms & Conditions.

Unless otherwise stated, all content on this website — including text, graphics, logos, icons, photographs, video, audio, page layouts, and software — is the property of Cooee Tours (Waggie Group Pty Ltd) or its content suppliers, and is protected by Australian and international copyright, trademark, and other intellectual property laws.

You may view, download, and print pages from this website for your personal, non-commercial use, provided that you do not modify the content or remove any copyright or proprietary notices.

You may not reproduce, distribute, republish, upload, post, transmit, or otherwise use any content from this website for commercial purposes without our prior written permission.

The "Cooee Tours" name, logo, and related branding are trademarks of Waggie Group Pty Ltd. Unauthorised use is prohibited.

While we make every effort to ensure the information on this website is accurate and up to date, we do not warrant or guarantee the completeness, reliability, or accuracy of any content.

Specific disclaimers:

• Tour information: Tour descriptions, itineraries, photographs, and pricing are provided as a guide only. Actual experiences may vary due to weather, road conditions, seasonal factors, operator availability, or circumstances beyond our control.
• Photographs: Images on this website are used for illustrative purposes. Actual tour vehicles, routes, accommodation, and experiences may differ from those shown.
• Pricing: All prices are quoted in Australian Dollars (AUD) unless otherwise stated and are subject to change without notice. The confirmed price at the time of booking applies.
• Availability: Tour availability displayed on this website is indicative only. Availability is confirmed upon completion of a booking.
• Health and fitness information: Any fitness or mobility guidance provided on this website is general in nature. Passengers should consult their medical professional for advice specific to their circumstances.

To the maximum extent permitted by law, Cooee Tours (Waggie Group Pty Ltd), its directors, employees, agents, and contractors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of, or inability to use, this website
• Any errors, inaccuracies, or omissions in the content on this website
• Any unauthorised access to or alteration of your data or transmissions
• Any third-party content, products, or services accessed through this website

This limitation does not exclude or restrict any rights you may have under the Australian Consumer Law (see Section 6) or any other legislation that cannot be excluded by agreement.

Our services come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010). Nothing in these legal notices, our Terms & Conditions, or any other agreement is intended to limit, restrict, or exclude any rights or remedies you may have under the Australian Consumer Law.

If we fail to comply with a consumer guarantee, you may be entitled to a remedy including a refund, replacement, or compensation for reasonably foreseeable loss or damage, depending on the nature and severity of the failure.

For more information about your consumer rights, visit the Australian Competition & Consumer Commission (ACCC) or the Queensland Office of Fair Trading.

This website may contain links to third-party websites and services, including:

• Rezdy (cooeetours.rezdy.com) — our online booking and ticketing platform
• Google Maps — for tour location and route information
• Social media platforms — Facebook, Instagram, YouTube, and others
• Review platforms — Google Reviews, TripAdvisor
• Partner websites — Queensland attractions, accommodation providers, and tourism bodies

These third-party websites have their own terms of use and privacy policies. We are not responsible for the content, accuracy, or practices of any third-party site. Inclusion of a link does not imply endorsement.

Photographs on this website may include:

• Original photographs taken by Cooee Tours staff, guides, and contracted photographers
• Photographs provided by Queensland tourism partners with written permission
• Licensed stock photographs from Unsplash, Shutterstock, and other licensed providers
• Guest photographs used with explicit permission from the individuals photographed

All photographs are used in accordance with applicable licences and permissions. If you believe any image on this website infringes your copyright, please contact us immediately using the details in Section 12 and we will investigate and respond promptly.

Cooee Tours is committed to making our website accessible to all users, including people with disabilities. We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA where practicable.

If you experience any difficulty accessing our website or have suggestions for improving accessibility, please contact us. We take all feedback seriously and will work to address any reported issues.

For information about the accessibility of our tour vehicles and services — including wheelchair-accessible coaches, NDIS support, and assistance animal policies — please visit our Accessibility & NDIS page.

If you have a complaint or dispute about our services, we encourage you to contact us directly in the first instance. We will make every reasonable effort to resolve your concern promptly and fairly.

If we cannot resolve the matter to your satisfaction, you may wish to contact:

• Queensland Office of Fair Trading: Lodge a complaint online or call 13 QGOV (13 74 68)
• Australian Competition & Consumer Commission: Contact the ACCC
• Privacy complaints: Office of the Australian Information Commissioner (OAIC)

These legal notices and any disputes arising from the use of this website are governed by the laws of Queensland, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of Queensland for any legal proceedings arising from these notices or your use of our website.

For any questions about these legal notices, please contact us:

• Phone: +61 409 661 342 — Mon–Fri, 9am–5pm AEST
• Email: bookings@cooeetours.com.au
• Post: Cooee Tours, Brisbane, Queensland, Australia
• Online: Enquiry form