1 Business Operations
Cooee Tours is a Brisbane-based tour operator providing day tours, multi-day coach holidays, private charters, group transport, and accessible travel services across Queensland, New South Wales, broader Australia, and select New Zealand destinations. Cooee Tours has operated since 2015 and trades as a wholly Australian-owned business under the legal entity Waggie Group Pty Ltd. The full registered business details are set out in the card above.
2 Website Terms of Use
By accessing and using cooeetours.com.au, you agree to the following terms:
- This website is provided for informational and booking purposes only. Content is subject to change without notice.
- You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others.
- We reserve the right to modify, suspend, or discontinue any part of this website at any time without notice.
- Tour availability, pricing, itineraries, and inclusions displayed are indicative and subject to change. Confirmed details are provided at the time of booking.
- All bookings made through this website or our booking platform (cooeetours.rezdy.com) are subject to our Terms & Conditions.
- You are responsible for any activity that occurs under your account, including keeping your login credentials secure.
3 Intellectual Property
Unless otherwise stated, all content on this website — including text, graphics, logos, icons, photographs, video, audio, page layouts, and software — is the property of Cooee Tours (Waggie Group Pty Ltd) or its content suppliers, and is protected by Australian and international copyright, trademark, and other intellectual property laws.
What you may do
You may view, download, and print pages from this website for your personal, non-commercial use, provided that you do not modify the content or remove any copyright or proprietary notices.
What you may not do
You may not reproduce, distribute, republish, upload, post, transmit, or otherwise use any content from this website for commercial purposes without our prior written permission. The "Cooee Tours" name, logo, and related branding are trademarks of Waggie Group Pty Ltd. Unauthorised use is prohibited.
Notice: If you wish to use Cooee Tours imagery, branding, or content for editorial, partnership, or commercial purposes, please email contact@brisbanehirebus.com.au for written permission.
4 Disclaimers
While we make every effort to ensure the information on this website is accurate and up to date, we do not warrant or guarantee the completeness, reliability, or accuracy of any content. Specific disclaimers:
- Tour information: Tour descriptions, itineraries, photographs, and pricing are provided as a guide only. Actual experiences may vary due to weather, road conditions, seasonal factors, operator availability, or circumstances beyond our control.
- Photographs: Images on this website are used for illustrative purposes. Actual tour vehicles, routes, accommodation, and experiences may differ from those shown.
- Pricing: All prices are quoted in Australian Dollars (AUD) unless otherwise stated and are subject to change without notice. The confirmed price at the time of booking applies.
- Availability: Tour availability displayed on this website is indicative only. Availability is confirmed upon completion of a booking.
- Health and fitness information: Any fitness or mobility guidance provided on this website is general in nature. Passengers should consult their medical professional for advice specific to their circumstances.
- External links: We are not responsible for content, accuracy, or availability of third-party websites linked from cooeetours.com.au.
5 Limitation of Liability
To the maximum extent permitted by law, Cooee Tours (Waggie Group Pty Ltd), its directors, employees, agents, and contractors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:
- Your use of, or inability to use, this website
- Any errors, inaccuracies, or omissions in the content on this website
- Any unauthorised access to or alteration of your data or transmissions
- Any third-party content, products, or services accessed through this website
- Any losses caused by viruses, malware, or other technical issues that may affect your computer equipment
Important: This limitation does not exclude or restrict any rights you may have under the Australian Consumer Law (see Section 6) or any other legislation that cannot be excluded by agreement.
6 Australian Consumer Law
Our services come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010). Nothing in these legal notices, our Terms & Conditions, or any other agreement is intended to limit, restrict, or exclude any rights or remedies you may have under the Australian Consumer Law.
If we fail to comply with a consumer guarantee, you may be entitled to a remedy including a refund, replacement, or compensation for reasonably foreseeable loss or damage, depending on the nature and severity of the failure.
For more information about your consumer rights, visit:
7 Third-Party Links & Services
This website may contain links to third-party websites and services, including:
- Rezdy (cooeetours.rezdy.com) — our online booking and ticketing platform
- Google Maps — for tour location and route information
- Social media platforms — Facebook, Instagram, YouTube, and others
- Review platforms — Google Reviews, TripAdvisor
- Partner websites — Queensland attractions, accommodation providers, and tourism bodies
- Government and regulatory bodies — ACCC, OAIC, Queensland Office of Fair Trading
These third-party websites have their own terms of use and privacy policies. We are not responsible for the content, accuracy, or practices of any third-party site. Inclusion of a link does not imply endorsement.
8 Photography & Image Credits
Photographs on this website may include:
- Original photographs taken by Cooee Tours staff, guides, and contracted photographers
- Photographs provided by Queensland tourism partners with written permission
- Licensed stock photographs from Unsplash, Shutterstock, and other licensed providers
- Guest photographs used with explicit permission from the individuals photographed
All photographs are used in accordance with applicable licences and permissions. If you believe any image on this website infringes your copyright, please contact us immediately at contact@brisbanehirebus.com.au with details and we will investigate and respond promptly.
9 Web Accessibility
Cooee Tours is committed to making our website accessible to all users, including people with disabilities. We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA where practicable. Our ongoing accessibility commitments include:
- Semantic HTML markup with proper heading hierarchy
- ARIA labels and roles on interactive elements
- Keyboard-navigable navigation and skip-to-content links
- Sufficient colour contrast ratios on text and interactive elements
- Alternative text on meaningful images
- Captions and transcripts on video content where available
If you experience any difficulty accessing our website or have suggestions for improving accessibility, please contact us. We take all feedback seriously and will work to address any reported issues. For information about the accessibility of our tour vehicles and services — including wheelchair-accessible coaches, NDIS support, and assistance animal policies — please visit our Accessibility & NDIS page.
10 Dispute Resolution
If you have a complaint or dispute about our services, we encourage you to contact us directly in the first instance. We will make every reasonable effort to resolve your concern promptly and fairly.
If we cannot resolve the matter to your satisfaction, you may wish to contact:
- Queensland Office of Fair Trading: Lodge a complaint online or call 13 QGOV (13 74 68)
- Australian Competition & Consumer Commission: Contact the ACCC
- AFTA / ATAS dispute resolution: as an ATAS-accredited business we participate in the AFTA dispute-resolution scheme
- Privacy complaints: Office of the Australian Information Commissioner (OAIC)
11 Governing Law
These legal notices and any disputes arising from the use of this website are governed by the laws of Queensland, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of Queensland for any legal proceedings arising from these notices or your use of our website.
12 Contact
For any questions about these legal notices, copyright concerns, accessibility issues, or regulatory enquiries, please contact us:
- Phone: +61 409 661 342 — Mon–Fri, 9am–5pm AEST
- Email: contact@brisbanehirebus.com.au
- Post: Cooee Tours, Brisbane, Queensland, Australia
- Online: Enquiry form
🏅 Industry Accreditations & Memberships
Cooee Tours operates as an accredited member of Australia's leading travel industry bodies, holding all relevant Queensland operator licences:
ATAS Accredited
AFTA Travel Accreditation Scheme — Australia's national consumer protection scheme for travel businesses.
AFTA Member
Australian Federation of Travel Agents — peak industry body representing travel professionals nationwide.
Tourism Australia Partner
Listed partner with Tourism Australia and Tourism & Events Queensland for inbound and domestic tourism.
📖 Legal Notices Glossary
Legal terminology used above translated into plain English:
- ABN
- Australian Business Number — the 11-digit unique identifier issued by the ATO to every registered Australian business.
- ACCC
- Australian Competition & Consumer Commission — the federal regulator that enforces consumer protection laws.
- ACL (Australian Consumer Law)
- Schedule 2 of the Competition and Consumer Act 2010 — your statutory consumer guarantees that override anything in private agreements.
- AFTA
- Australian Federation of Travel Agents — the peak national body representing travel businesses.
- ATAS
- AFTA Travel Accreditation Scheme — the consumer-protection accreditation Cooee Tours holds.
- OAIC
- Office of the Australian Information Commissioner — the federal regulator for privacy and freedom of information.
- WCAG 2.1 AA
- Web Content Accessibility Guidelines version 2.1, conformance Level AA — the international standard we target for web accessibility.
- Consumer guarantee
- A legally enforceable promise under ACL — services must be fit for purpose, delivered with due care, and match descriptions.
❓ Legal Notices FAQs
Common questions about Cooee Tours' legal status and notices:
Cooee Tours is a registered trading name of Waggie Group Pty Ltd, an Australian proprietary limited company. The principal place of business is Brisbane, Queensland. For ABN verification or company-search enquiries, email contact@brisbanehirebus.com.au.
For personal, non-commercial use (e.g. sharing your own tour experience on social media with credit) — generally yes. For editorial, blog, or commercial use, please email us first for written permission. Unauthorised commercial use of our photography or branding is prohibited under copyright law.
Email contact@brisbanehirebus.com.au with details of the image (page URL and a description), proof of authorship, and your preferred remedy. We take copyright concerns seriously and respond within 1–2 business days. Genuine cases will be removed or licensed appropriately.
Yes — please email contact@brisbanehirebus.com.au describing the issue (page URL, the assistive tech you're using, and what didn't work). We commit to WCAG 2.1 Level AA where practicable and will investigate and address reported issues. See Section 9 for our full accessibility commitments.
No — they're complementary. Legal Notices cover website use, IP, disclaimers, and regulatory information. Terms & Conditions cover tour bookings, cancellations, and passenger obligations. Privacy Policy covers data handling. Cookie Policy covers tracking technologies. All four together form Cooee Tours' complete legal framework — see the related-policies grid below.
📌 In summary: Cooee Tours is a Brisbane-based, ATAS-accredited tour operator trading as Waggie Group Pty Ltd. We protect our IP, take accessibility and copyright seriously, comply with Australian Consumer Law, and our Brisbane team responds to all legal enquiries within 1–2 business days. Contact: contact@brisbanehirebus.com.au · 0409 661 342.